Privacy policy

Last updated: 28 September 2026

TickShare is a personal shared to-do and shopping list app for families and friends. This policy explains what information we handle when you use the app.

Who we are

TickShare is operated for personal / family use by the TickShare developer (contact via the website at erpbestpractice.com/tickshare).

Information we collect

• Account: email address and authentication identifiers used to sign in (via Amazon Cognito).
• App content: lists, items, notes, categories, tags, sharing and permission settings you create or that are shared with you.
• Contacts you choose to save: optional address-book emails you store in the app for easier sharing.
• Technical: standard service logs required to operate authentication and sync (for reliability and security).

How we use information

• To provide sign-in and keep your lists synchronised across devices.
• To let you share lists with people you invite.
• To maintain and improve the service for this personal family app.

We do not sell your personal information. We do not show third-party ads in the app.

Where data is stored

Account and list data are stored using Amazon Web Services (AWS) services such as Cognito and AppSync/DynamoDB in the region configured for the app (Asia Pacific – Sydney / ap-southeast-2).

Sharing

List content is visible only to people you share with (and service operators as needed to run AWS infrastructure). We do not share your data with advertisers.

Retention

We keep account and list data while your account is active and the lists exist. You can delete lists/items you control; you may request account-related deletion by contacting us.

Children

TickShare is not directed at children under 13. Do not create accounts for young children without appropriate parental involvement.

Security

We use industry-standard transport encryption (HTTPS) and AWS authentication. No method of transmission or storage is 100% secure.

Your choices

• Edit or delete list content you have permission to change.
• Leave shared lists.
• Delete your account from the app: open ⋮ → Settings → Delete account.
• Or request deletion without the app at erpbestpractice.com/tickshare/delete-account.

Deleting your account

When you delete your account we delete:

• Your sign-in (email and password).
• Your profile and in-app address book.
• Lists you own, including items on those lists, for everyone they were shared with.
• Your membership on lists owned by other people.

Items you added to a list you do not own stay on that list. Those lists belong to their owner. Short-lived service logs kept by our cloud provider for security may remain until that provider ages them out. We do not keep them for advertising.

In-app deletion finishes immediately. A request sent from the website is completed within 30 days.

Contact

Questions about privacy, or a request to delete your account: delete_tickshare@erpbestpractice.com. You can also use the delete-account page.

Changes

We may update this policy as the app evolves. The “Last updated” date at the top will change when we do.